TERMS AND CONDITIONS FOR THE SALE OF THE E-BOOK “THE GOLDEN BOOK OF OILS”

Effective from: 09 September 2026

§1. General Information

1. These Terms and Conditions set out the rules governing the sale and supply of digital content in the form of the e-book “The Golden Book of Oils”, available through the website discover.botnicaloils.online

2. The Seller is:

Karolina Wawrzyniak
conducting unregistered business activity under Polish law,
contact address: ul. Podmiejska 16, 64-100 Leszno, Poland
e-mail address: info@botanicaloils.online
telephone number: +48 790 559 096
hereinafter referred to as the “Seller”.

3. The Customer is a natural person purchasing the e-book through the website.

4. The e-book constitutes digital content supplied in digital form without a tangible medium.

5. These Terms and Conditions are made available to the Customer before the conclusion of the contract in a manner allowing the Customer to read their contents.

§2. Subject of Sale

1. The subject of the sale is the e-book “The Golden Book of Oils”, supplied in PDF format.

2. The e-book contains educational and informational materials concerning natural oils, including, in particular, information about their properties, uses, safe use and practical inspiration.

3. The information contained in the e-book is provided for educational and informational purposes only. It does not constitute medical advice, diagnosis or treatment recommendations and is not a substitute for consultation with a doctor, pharmacist or other appropriately qualified professional.

4. The price of the e-book is €29.99, unless a different currently applicable price is clearly indicated on the sales page before the order is placed.

5. The price displayed at the time the order is placed is the price payable for the purchase.

§3. Placing an Order

1. In order to make a purchase, the Customer:

a) provides the information required in the order form,
b) selects an available payment method,
c) reads the Terms and Conditions and the Privacy Policy,
d) provides the required declarations concerning the supply of digital content,
e) selects the “Buy and pay €29.99” button.

2. Placing an order by selecting a button clearly indicating the obligation to pay constitutes an order involving an obligation to pay.

3. The contract for the supply of digital content is concluded once the order has been correctly placed and payment has been successfully completed.

4. The Customer is required to provide a valid e-mail address. This is necessary in order to deliver the link enabling the Customer to download the e-book.

§4. Payment

1. The available payment methods are presented to the Customer on the order page.

2. These may include, in particular, payment by debit or credit card and Apple Pay, provided that the relevant payment method is currently available through the payment system.

3. Electronic payments are processed by an external payment service provider indicated during the payment process.

4. The Seller does not store the Customer’s full payment card details.

§5. Delivery of the E-book

1. The e-book constitutes digital content that is not supplied on a tangible medium.

2. Once payment has been successfully completed, an e-mail containing a link enabling the Customer to download the e-book in PDF format will be sent to the e-mail address provided by the Customer when placing the order.

3. The digital content is supplied immediately after successful payment, subject to the proper functioning of the relevant IT and payment systems.

4. If the Customer does not receive the e-mail containing the link to download the e-book, the Customer should first check the Spam, Promotions or other e-mail folders and then contact the Seller at info@botanicaloils.online

5. In order to download and use the e-book, the Customer requires a device with Internet access, an up-to-date web browser or other software enabling the file to be downloaded, and software capable of opening PDF files.

§6. Right of Withdrawal

1. As a general rule, a consumer entering into a distance contract has the right to withdraw from the contract within 14 days, subject to exceptions provided for by applicable law.

2. The e-book constitutes paid digital content that is not supplied on a tangible medium.

3. Before making the purchase, the Customer may give their express prior consent to the supply of the digital content beginning before the expiry of the 14-day withdrawal period and acknowledge that, once the e-book has been supplied, the Customer will lose the right to withdraw from the contract.

4. The e-book will be supplied before the expiry of the withdrawal period after the Seller has obtained the declarations from the Customer required by applicable law.

5. The Seller provides the Customer with confirmation of the conclusion of the contract and the required declarations on a durable medium, in particular by e-mail.

6. The loss of the right of withdrawal does not affect the Customer’s rights relating to a lack of conformity of the digital content with the contract or the Customer’s right to make a complaint.

§7. Complaints and Conformity of Digital Content with the Contract

1. The Seller is obliged to supply digital content that conforms with the contract.

2. If the e-book is not delivered, the download link does not work, the downloaded file is corrupted, or any other problem concerning the conformity of the digital content with the contract occurs, the Customer may submit a complaint.

3. Complaints may be sent to: info@botanicaloils.online

4. The Customer is advised to include their first and last name, the e-mail address used for the purchase, the date of purchase, a description of the problem and the Customer’s requested remedy.

5. The Seller will handle complaints in accordance with applicable law.

6. Nothing in these Terms and Conditions limits any consumer rights arising from mandatory provisions of applicable law.

§8. Copyright

1. The e-book “The Golden Book of Oils” and the content and materials contained therein are protected under applicable law to the extent that they are subject to copyright or other rights.

2. The purchase of the e-book entitles the Customer to use the copy received for personal use in accordance with applicable law.

3. The purchase of the e-book does not transfer any economic copyright or other intellectual property rights to the Customer.

4. Without an appropriate legal basis or the consent of the rights holder, it is prohibited, in particular, to make the entire e-book available to third parties, resell it, publish it on the Internet or use it in a manner exceeding the scope permitted by applicable law.

§9. Personal Data

1. The rules governing the processing of Customers’ personal data are described in the Privacy Policy, available on the website.

2. Personal data is processed, in particular, for the purposes of processing orders, handling payments, delivering the e-book, handling complaints and fulfilling obligations arising from applicable law.

§10. Final Provisions

1. Contracts concluded under these Terms and Conditions are governed by Polish law, subject to mandatory provisions protecting consumers that may apply.

2. The Seller may amend these Terms and Conditions for the future, in particular in the event of changes to the sales process, website functionality or applicable law. Any amendment will not affect rights arising from contracts concluded before the amendment takes effect.

3. The Customer may use any out-of-court complaint handling and redress procedures available under applicable law.

4. For matters relating to a purchase, the Customer may contact the Seller at info@botanicaloils.online